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Original topic:

mp3 music downloader app

(Topic created on: 10-15-2019 09:43 PM)
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desperadoxxx
Active Level 3
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I just downloaded the beta version of android 10 UI 2.0 yesterday. Previous to downloading Android 10 UI 2.0, I was able to Download "Full Length Songs" via my MP3 Downloader APP. Now my MP3 Downloader APP will only download 30 second previews of the Songs I'm downloading via My MP3 Downloaded APP. I've already tried uninstalling and reinstalling the APP, but that didn't fix this issue. Any suggestion on Hire 6 to Fix this issues?
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desperadoxxx
Active Level 3
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p.s
I've also tried 2v other MP3 MP3 Downloader APPS and they're doing the same exact thing (only downloading "30 second previews" of songs). This leads me to believe , its the Beta version of the Android 10 UI 2.0N that's causing this issue.
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Bluefire99
Active Level 4
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Maybe the app is going into sleep mode. Go to settings, device care, battery, app power management, sleeping apps, select trash bin and them select your mp3 app. this will eliminate the app going into sleep or hibernation
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desperadoxxx
Active Level 3
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thank you for your reply. my MP3 APP was Not listed in the List of Sleeping APP'S.
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desperadoxxx
Active Level 3
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btw, I failed to mention that I already did a cache partition wipe as well to try and correct the 3 different MP3 APPS I've used, from the "only downloading 30 second previews of songs" issue I'm experiencing, After downloading the beta version of android 10 UI 2.0.
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

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