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Original topic:

MUSIC

(Topic created on: 11-01-2019 05:01 PM)
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rollie51
Active Level 1
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Recently downloaded music not showing up in my Samsung music app, I've done everything and nothing works! Anyone else has this problem? What can i do to fix this? Probably has to do with the media system apps
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c-ris
Active Level 1
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i moved the music to a folder onto the sd card and it worked for me.
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rollie51
Active Level 1
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that's the thing, i don't use a sdcard but what worked for me was that i downloaded Blackplayer Ex music app and i downloaded a song after and it showed on the app and not on the Samsung one. So it has to be something with the app
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SamsungUSABetaTeam
Community Manager
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Please try the following:

Turn the Sound on, off, then on, then reboot phone and check the songs.

You can also try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.