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Original topic:

Nest camera/Ring notifications

(Topic created on: 10-23-2019 12:11 PM)
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jdr327
Active Level 3
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The beta has been fairly smooth for me. My only issue has been specific to my Nest camera/Ring notifications. Before 10 I could pull down the notification and get a short clip of the video Nest notified me about. Now this only works about half the time if that. Curious if anyone has had the same issue. 
3 REPLIES 3
SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Tel864
Active Level 8
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No, mine seems to be working. If the fix posted doesn't work then you'll just have to wait. I'm sure that once 10 final comes out, Nest will update their app.
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Calder
Active Level 7
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I have numerous Nest cams + Nest Guard. No problems.

Go Settings -> App -> Nest -> Force Stop, then
Storage -> Clear cache.
If that doesnt fix it, might try
Storage -> Clear data. Still problems? Restart phone into maint mode, Wipe Cache Partition, reboot