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Original topic:

phone constantly restarting??

(Topic created on: 10-17-2019 04:04 AM)
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JinXiT
Beginner Level 2
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I just registered for the beta program yesterday and since then, my Galaxy s10+ keeps restarting on its own. it'll fully boot up and work for 5-10 minutes, then it restartd again and repeats. what do I do 😖
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doodles743
Active Level 3
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change your wallpaper to a picture instead of live or video. there's a bug that causes random reboots when screen is off and you have a video or live wallpaper and you have AOD turned on
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harve412
Active Level 1
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going through the same exact issue gonna change to a picture instead of live video. hopefully that works
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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