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Original topic:

Photos not saving to gallery

(Topic created on: 10-15-2019 08:27 PM)
152 Views
SethTenn
Active Level 3
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‎10-15-2019 08:27 PM in 

Questions
Whenever I take a photo my phone won't save it to the gallery.
5 REPLIES 5
Arithe_Ferrari
Active Level 8
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‎10-15-2019 08:29 PM in 

Questions
did you enable all permissions?
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M1ch431
Beginner Level 2
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‎10-15-2019 08:30 PM in 

Questions
this beta is straight trash
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MOAG
Active Level 1
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‎10-15-2019 08:31 PM in 

Questions
Same, I asked around and even if you plug it into a PC you can't see anything, the files are there, but User folder permissions are messed up apparently
Bluefire99
Active Level 4
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‎10-15-2019 11:14 PM in 

Questions
Have you tried clearing the cache and data of the gallery app?
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SamsungUSABetaTeam
Community Manager
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‎10-22-2019 01:37 PM in 

Questions

Please try below steps

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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