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Original topic:

proximity or light sensor issue

(Topic created on: 11-27-2019 05:23 PM)
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xxj3ffxx
Active Level 4
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Questions
So I have been plagued with a issue of accidental touch protection occurring more frequently than before the beta. The times during which it occurs are in bright rooms and in ones hand. 
If been submitting feedback almost every occasion sending a photo of what the front camera is seeing when or happens.  

Wanted to ask the community if you guys have had any interesting situations when this happens?

The one i just submitted, no screen time out. i was reading when it popped up. 

And yes samsung, ive cleared the cache and ive also rolled back and reinstalled beta as well.

2 REPLIES 2
AnquanH
Active Level 1
Questions
I'm having this issue too
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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