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Original topic:

Screen stays black after unlocking phone

(Topic created on: 11-15-2019 08:02 PM)
2779 Views
Fyf
Active Level 3
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Questions
Is anybody else's screen staying black  After unlocking your phone. I can swipe down for notifications can't swipe left or right I can swipe up to go home that brings my screen back or I have to lock and unlock and unlock my Phone to get my screen back

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15 Comments
UcanCWhatIC
Active Level 8
Questions
Hey, mine does it every now a then.
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UcanCWhatIC
Active Level 8
Questions
factory reset.... 'll just wait. lol.. 😂😂😂
mottavader
Active Level 6
Questions
if you had GoodLock Lockstar enabled then that also caused this to happen for me. I just use the regular lockscreen for now.
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UcanCWhatIC
Active Level 8
Questions
I don't think it has anything to do with lockstar, I don't have it installed & or enabled & it happens to me periodically.
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SteelCityPGH
Active Level 3
Questions
I also don't have GoodLock installed and I'm having the same issue. All I can say is report, report, report...
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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