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Original topic:

Smart switch will not update on 2.0 beta

(Topic created on: 11-10-2019 07:58 AM)
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mac2vd
Active Level 3
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I've tried several times to update Smart switch but nothing happens 
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4 REPLIES 4
jhs39
Active Level 6
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I had the same problem on Beta 2 and 3. Search for SmartSwitch in the Samsung App Store. I was able to update by hitting the update button in the store listing even though updating from within SmartSwitch didn't work.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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mac2vd
Active Level 3
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Thank you jhs39, it was able to update in the Galaxy Store.
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mac2vd
Active Level 3
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Thank you Samsung USA Beta team manager, but clearing the system cash and rebooting didn't help. Updating from the Galaxy store did work.I never received an actual error message on the phone but I will post screen shots. Each one shows (downloading update) but would freeze.
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