RunawayPork
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10-17-2019 10:27 PM in
Questions
I use both the internal storage and an SD card to store my media. The chronological order of pictures are messed up in third party social apps namely Instagram, Snapchat, and Twitter since those 3 are the ones I use the most. However, when I go to Google Photos and stock gallery app, it shows them in the right order. I've noticed that when I remove the SD card, the social apps show the most recent pictures but when I insert it back in, it shows pictures as far as a few months old in the most recent row. I don't remember this happening prior to the Beta.
I have tried reseating the SD card, clearing the cache, reinstalling the apps, clearing and restarting the Media Storage, SEC media storage and gallery apps, restarting the phone, and checking for .nomedia files in the SD card and internal storage but have had no luck. If anyone has any suggestions or solutions, drop them below please.
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SamsungUSABetaT eam
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10-18-2019 01:53 PM in
QuestionsThank you for your feedback. We recommend reaching out to app developer to resolve the issue.
