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Original topic:

Problems with my S10 and the Android 10 and One UI 2.0 beta

(Topic created on: 11-03-2019 07:24 PM)
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Jesse808
Beginner Level 2
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I am not a fan of a few things but I'm sure I'll get used to them, but there are major bugs with this release that makes my phone practically unusable. Here's a few I've been struggling with:

  • Media volume control goes missing and sound for any music or videos will only play through the earpiece. The only way to fix this and get the sound back to "normal" is a reboot. I'm the meantime, I'm missing all my sound notifications because they're all playing thru the earpiece above the screen
  • Indexing the memory cards is extremely slow
  • GPS coordinates are no longer stored in pictures you take with the shortcut (double click the power button) or launched from the lock screen. An error now pops up saying something like "Coordinates cannot be saved if the phone is locked"
  • Battery life is terrible. I'm using Medium power setting, and what used to drain my S10 only 10% prior to the update is now closer to 15-20%
  • All of my notifications set for individuals was reset to the default notification
  • The camera features are really bad. The way that the video recording works now compared to prior is just bad
  • All of my fingerprints needed to be registered again, which completely removed bio unlocking on almost all of my apps, and needed to be registered again before I could use fingerprints to launch apps like Fandango
  • Almost all of the settings made with NiceLock and it's subcomponent apps (like MultiStar, QuickStar, etc) don't work and all say something like "we're working on updating to Android 10"
  • Sound routing seems to be broken or inconsistently malfunctioning. Sometimes an app can play through Bluetooth, and other times it just to won't work. You see the seek bar moving but there is no sound being piped out to Bluetooth or through any audio outputs on the phone itself
  • Any themes need to be reset, so if you've customized your layout or display (like blue light filter, Live Wallpaper, etc) seem to be reset to stock default
  • Contacts was updated, so if you have home screen shortcuts or custom widgets to dial people directly, they all stop working
  • Google Assistant will not activate by voice (no "ok Google" or "hey Google")
  • Still no ability to remap Bixby button to something more useful
  • My unlocked S10, which is activated on Verizon, says Sprint in the phone details
I'll update this if I can remember or encounter any other issues. Has anyone else experienced similar issues?

Thanks,

Jesse
11 REPLIES 11
OBA1968
Active Level 3
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Jesse808, have you or any other testers facing these problems done a wipe factory and cache data reset? I think doing the two will fix all of these issues. Just boot to recovery mode and wipe cache and factory data.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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