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โ01-31-2023 04:37 PM (Last edited โ02-01-2023 08:47 AM ) in
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โ01-31-2023 04:42 PM in
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โ01-31-2023 05:01 PM in
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โ01-31-2023 06:07 PM in
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โ02-01-2023 08:47 AM in
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โ02-01-2023 01:53 PM in
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โ01-31-2023 11:29 PM in
Samsung MembersInteresting. Nice to read too.
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โ02-01-2023 08:46 AM in
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โ02-01-2023 11:35 AM in
Samsung MembersI agree almost everything you said here.
Their technology is improving quite a lot from year to year. From their hardware, system and camera. Although I am not a big fan of Samsung, but no doubt that their technology is very impressive especially with their latest One UI 5 update. I tried out lots of devices from different system and I do agree that under Android, Samsung system looks great compared to other manufacturer.
The improvement I see from Samsung is their update which is getting faster compared to few years back. Previously, every new Android update, Samsung will take like 1-2 months delays. With the recent update, it is surprisingly fast. Besides that, the new mid-range devices are also giving a priority to that as well as a 4 years major update which is the same as the S series. This show that Samsung is not just targeting upper range model.
When you said customer experience, hmmmโฆ To be honest, Samsung support lack of a lot of things. I do experience few things by myself and end up with a disappointment. Their product knowledge, timeliness and experience need a lot of improvement. I definitely can see that there is something wrong with their working process. Hope Samsung Malaysia will improve it in the future (no offence).
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โ02-01-2023 01:14 PM in
Samsung Members