daifukuuu
Active Level 1
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-01-2024 02:19 AM (Last edited 02-01-2024 02:20 AM ) in
Samsung Online Store
I registered for the $88 preorder voucher but never received it. In my rush to preorder the S24, I forgot about the voucher that I didn't receive.
At the point in time when I was preordering, Samsung's website showed that the MasterCard $100 off promo was still ongoing but I couldn't apply it either.
After placing my order, I called Samsung and their CS explained that the MasterCard promo was fully redeemed but website wasn't updated. They couldn't explain why I didn't receive the $88 voucher though. Lol.
They asked me to cancel my preorder and re-preorder again. Lol. But I applied a trade-in and the IMEI would taking a few working days to unlock, which would make the bonus Samsung reward points promo expire.
Eventually, I forgo the $88 voucher and MasterCard promo. What a bad preorder experience with Samsung, once again.🙄
3 Comments
kchew
Active Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-01-2024 06:48 PM in
Samsung Online Store
Daifuku automation company? Lol
daifukuuu
Active Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-01-2024 08:17 PM in
Samsung Online Store
Oh, it's dondondonki daifuku. 🤤
soundscape
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2024 08:38 PM in
Samsung Online Store
Their website is indeed buggy.. but they are not going to admit it.
See my case here
https://r1.community.samsung.com/t5/samsung-online-store/beware-if-you-are-using-shop-app-with-educa...
See my case here
https://r1.community.samsung.com/t5/samsung-online-store/beware-if-you-are-using-shop-app-with-educa...