Samsung Rewards Points

[Eruption5150]

Hi, I bought the S25 Ultra in January 2025.

From the receipt, it states the estimated Samsung Rewards points earned is 57,596. So will i be getting these points in my Samsung account?

[Joey91]

I live chat with them, they replied 14days after phone receive date.

[Eruption5150]

Thanks for replying. Where do I go for the live chat?

[Joey91]

Samsung shop app, top right corner got chat icon.

[Eruption5150]

Thank you very much.

[smileguy88]

15 working days

[GemT]

I receive the most shocking update about the points. Bought S25+ and was rewarded 1,450 points. To redeem a $5 Giant voucher, i will need to have 3,000 points. How is this 1,450 points even considered a reward? Can't even redeem the cheapest voucher.