Original topic:

Can't use Samsung Rewards points for purchasing themes or wallpapers

(Topic created on: 04-26-2020 10:24 PM)
joonsuan
Active Level 4
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Samsung Rewards
Based on what I can find, I am supposed to be able to use my Samsung Rewards points to pay for themes or wallpapers, but that option does not seem to be available for me. Does it actually work for Malaysia customers?
6 Comments
BatsMeat65
Beginner Level 4
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Samsung Rewards
park
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MOD_1
Moderator
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Samsung Rewards

Hi joonsuan,


This is Moderator from Samsung Members Community.


Sorry to informed that Samsung Rewards points cannot use to purchase or redeem themes or wallpapers at galaxy store in Malaysia.


Thank you for your continuous support towards Samsung Rewards!

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joonsuan
Active Level 4
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Samsung Rewards
Thanks for your reply but then this is rather misleading as the screenshot shows it can be used for Galaxy Store and Galaxy Theme.
Anonymous
Not applicable
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Samsung Rewards
100% agreed. This is a misleading information. Please do not cheat your customer again as already been done to all Exynos chipset users.
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joonsuan
Active Level 4
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Samsung Rewards
At this rate, I am only collecting points to let it expire, so I am wondering what is the point of collecting the Rewards points? I have 160 points expiring today, and the available vouchers aren't of interest to me.
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joonsuan
Active Level 4
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Samsung Rewards
Will Samsung reconsider allowing Malaysia customers to use the points for Galaxy Store purchases? Otherwise there is zero incentive to collect the points...
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