Samsung Wallet: Cannot Add Multiple Amex Cards with Same Last 4 Digits (Error: Already Added)

[Lance7081]

Hi everyone,

I’m having a strange issue with Samsung Wallet when trying to add multiple American Express cards.

My situation:

I currently have three different Amex cards:

• Amex Platinum

• Amex Delta Gold

• Amex Hilton (white card)

All three cards are completely separate accounts, but they coincidentally all end in the same last four digits: 1001.

The problem:

I was able to successfully add one of the cards, but when I try to add the other two, Samsung Wallet shows an error saying the card is already added / previously registered, even though they are different physical cards and different accounts.

There is no duplicate card visible in my Wallet — it just won’t let me add the others.

What I’ve already tried:

• Restarting the device

• Clearing Samsung Wallet cache/data

• Removing and re-adding the first card

• Checking on another Samsung device

But the same error appears each time.

My question:

Has anyone else experienced this issue with multiple Amex cards that share the same last four digits? Is this a known limitation or token conflict in Samsung Wallet?

Do I need Samsung or Amex to reset the token bindings on the backend?

Any help, escalation, or guidance would be appreciated — I really need to add all three cards.

Thanks in advance!

[Samsung_MY]

Hi there!

Thanks for highlighting, however I believe you might be in the wrong forum - this is the Malaysian forum.

You will have to connect with your local Samsung community/service centres to assist you further 😊

P.S. on another note, yes there is usually a limitation of tokens issued by each financial institution.