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Original topic:

finger print sensor

(Topic created on: 12-12-2019 04:54 PM)
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tsharp17
Active Level 1
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All the sudden my finger print sensor stopped working anyone else having this problem??
4 REPLIES 4
Tel864
Active Level 8
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Is it not showing or not recognizing your prints? If it's not recognizing them then redo them.
tsharp17
Active Level 1
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it's not showing up at all on the screen and in the settings its toggleled off and I can't turn it on
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Mookie
Active Level 4
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mine worked like garbage after the last update, factory reset fixed it and the face recognition.
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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