A01 charging problem

[Demptania]

Whn my Samsung A01 is charging while power is off I get a yellow triangle and it takes forever to charge

Also whn charging while phone is on it is very slow to charge

Wuld appreciate some one to be able to help me

[Samsung_Tahnee]

Hey Demptania, thanks for getting in contact with us about charging your phone. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Cheers, The Samsung Team.