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Original topic:

After upgrade to One UI 6.0, my banking apps within secure folder do not work anymore

(Topic created on: 11-07-2023 10:49 PM)
2529 Views
Joychandra
Active Level 2
Options
Support

Before upgrade, while on One UI 5.1, my banking app was working within secure folder . After upgrade to One UI 6, it doesn't work within Secure folder,

I tried uninstalling etc.. Now Inside Secure Folder, it failed to activate the login process .. while the app tries SMS verification it says "SMS Sending Failed, Please try again" ... BTW the same SIM can complete the login process outside of Secure Folder ..

Before upgrade, I used to have 2 bank accounts login with my 2 SIMs simultaneously, one in normal and other in Secure Folder ..
Now after upgrade, I can use only 1 account at a given time. cannot configure in Secure Folder ...

Never thought I would have a painful experience, even with the Flagship Phone, S23 Ultra

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13 Comments
Kahna
Active Level 1
Support
Yes, not expected.
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Joychandra
Active Level 2
Support

Can Support confirm this?

I hope they are working on this and provide the fix on the next update

Pengchurn
Beginner Level 2
Support
Have you tried uninstalling Android System Webview?
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Joychandra
Active Level 2
Support

I did, its is not about app crashing ..

the banking app needs to send SMS for activation during 1st time login process. this is where it fails and cannot login.. the same app works fine outside of secure folder ..

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Satio
Active Level 4
Support
Support-we need your input? I want UI 6 but this scenario is worrying. I am on S22+.
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Joychandra
Active Level 2
Support

do not upgrade, if banking apps in secure folder is your priority .. wait for the fix ...

Kahna
Active Level 1
Support
I am very disappointed with one UI 6. Is there a way to rollback?
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Joychandra
Active Level 2
Support

If you know, let me  know how to go back to One UI 5.1. I also need my banking apps working in Secure Folder.

Factory reset did not help.

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Joychandra
Active Level 2
Support

I did a factory reset and tried the same. And I confirm that Banking app do not work in Secure Folder. The banking App and Google Pay failed to Activate. When these apps tries to send SMS from within the Secure Folder, it fails..

Now I cannot use GPay and my banking app from Secure Folder.

 

Note that I can activate the banking app and Gpay from OUTSIDE the secure folder.

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