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11-07-2023 10:49 PM in
SupportBefore upgrade, while on One UI 5.1, my banking app was working within secure folder . After upgrade to One UI 6, it doesn't work within Secure folder,
I tried uninstalling etc.. Now Inside Secure Folder, it failed to activate the login process .. while the app tries SMS verification it says "SMS Sending Failed, Please try again" ... BTW the same SIM can complete the login process outside of Secure Folder ..
Before upgrade, I used to have 2 bank accounts login with my 2 SIMs simultaneously, one in normal and other in Secure Folder ..
Now after upgrade, I can use only 1 account at a given time. cannot configure in Secure Folder ...
Never thought I would have a painful experience, even with the Flagship Phone, S23 Ultra
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11-08-2023 08:58 PM in
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11-08-2023 09:38 PM in
SupportCan Support confirm this?
I hope they are working on this and provide the fix on the next update
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11-10-2023 07:55 PM in
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11-11-2023 12:15 AM in
SupportI did, its is not about app crashing ..
the banking app needs to send SMS for activation during 1st time login process. this is where it fails and cannot login.. the same app works fine outside of secure folder ..
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11-10-2023 09:22 PM in
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11-11-2023 11:57 AM in
Supportdo not upgrade, if banking apps in secure folder is your priority .. wait for the fix ...
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11-11-2023 09:54 AM in
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11-11-2023 12:03 PM in
SupportIf you know, let me know how to go back to One UI 5.1. I also need my banking apps working in Secure Folder.
Factory reset did not help.
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11-11-2023 10:52 AM in
SupportI did a factory reset and tried the same. And I confirm that Banking app do not work in Secure Folder. The banking App and Google Pay failed to Activate. When these apps tries to send SMS from within the Secure Folder, it fails..
Now I cannot use GPay and my banking app from Secure Folder.
Note that I can activate the banking app and Gpay from OUTSIDE the secure folder.
