Original topic:

Bought 2 Watch but only got 1

(Topic created on: 03-08-2022 10:59 AM)
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Azmin1
Beginner Level 3
Options
Support

I bought 2 watches from Samsung eStore. By the time i got it, i only got 1 watch. When checked with Samsung, they said they already delivered 2 watch and even send me delivery confirmation email. Tried to call the call centre and waited for 30 minutes only to listen that they are busy. Its only available from 9-6 on weekdays, but i can never seem to reach anyone from the support.

 

Never expected this kind of things to come from a big company like Samsung. Its my first online shopping on their store and its a very very very bad impression already.

1 REPLY 1
AdrianCL
Active Level 4
Support
Mine still preparing to dispatch but I chose store pickup. Been waiting since March 2. Their delivery is so slowwwww