Original topic:

CIMB Clicks and Alliance Online keep crashing in Secure Folder One UI 6.0

(Topic created on: 10-31-2023 07:28 PM)
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Ljz
Beginner Level 4
Options
Support
CIMB Clicks and Alliance Online keep crashing in Secure Folder after update to One UI 6.0. Please fix.
12 Comments
Support
Did it work before One UI 6.0 on older version of One UI?
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Ljz
Beginner Level 4
Support
Yes
Demoron
Active Level 5
Support
Try reinstalling the app. Sometimes after major update apps get corrupted.

Uninstall it, restart phone (don't think it is required but can try) then install it again.

For me back in the days of note 2, one time after a major update, it screwed up the phone and almost all apps. Everything kept crashing. A hard reset solved the problem (format phone).

After that I've always had reset my phone after a major update such as this android 13 to 14 update.

I'm on S22 so i haven't received the update but i will hard reset after receiving the update.
YongChai
Active Level 1
Support
U mean factory reset the whole phone and reinstall everything and redo every setting?
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Demoron
Active Level 5
Support
Not really. Do a quick backup using samsung switch. I only backup documents, settings.

Factory reset.

Restore settings and documents.. reinstall every app (should start automatically). Wait for it to complete.

Setup the apps again.

Pain in the *** but almost guaranteed no issues.
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YongChai
Active Level 1
Support
I see. . Never did this be4...
In my mind, reset and restore is totally nightmare for me due to the settings I have to redo..
Perhaps I should find a tutorial of thr method u mentioned.
Demoron
Active Level 5
Support
To be honest, if after update, nothing is wrong and everything is working, no need to factory reset. I just do it for... i don't know, it's a habit.
Ljz
Beginner Level 4
Support
Yes, restore is a nightmare, especially Banking app, some bank need to walk-in again to reactivate mobile app with cool down period of 12 hrs.
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Chenzz
Beginner Level 2
Support
Facing the same issue here...and also AffinAlways App where the system will ask to uninstall latest webview version...hopefully can get it all fix asap....
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