Disappointed with Samsung Malaysia

[TashMia]

I find kindly dissapointed with how Samsung Malaysia handle the Preorder. While most of Senheng, Telco user already get the S23 today. My order on 3 Feb still awaiting dispatch since 14 February. 

Even Urban Republic the Authorise Dealer can ship immediately after purchase. So disappointed. Maybe no more buying from their web after this. 

[Ammylaw]

I received s23 ultra from Samsung Malaysia today. My order is on 7 Feb.

[TashMia]

Ya I heard that too. Because my friend did order on 5th Feb already delivered.When I contact customer service and ask how they sort the order. The unable to give the answer. Just they said by batch. They seem clueless too

[PrinceHendry]

What??? I pre-ordered mine on the 2nd February and haven't heard anything from them yet!

[DannisMoo]

Same here 2/2 order and haven't heard anything

[his5578]

SAME HERE

[SamNoteUser]

It's obvious that the batch delivery wasn't managed well.

[TashMia]

Indeed and they never tend to learn

[KJ26]

They'll never learn simply bcos...
1. They're not interested in serving/helping their customers, they're only interested in selling to us customers!
2. They don't even know/care if they've made any mistakes!

[Hogen]

Every time PreBooking same issue unprofessional in delivery Management. Wasn't Well Managed - please improve the Pre Booking delivery service.