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Original topic:

"Menu not currently available" in S21 Ultra after updating software to OneUI 4.1

(Topic created on: 03-27-2022 08:54 AM)
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viperrrrrr
Active Level 1
Options
Support
I usually search apps in Settings to easily Stop Application. 
After updating phone to latest software One UI 4.1 yesterday, I noticed that I can still search for apps in Settings but unable to click open the results.
The message "Menu not currently available." appears when i click the results from search in Settings. Tried checking finder settings and have made sure everything is enabled
36 Comments
Larryonilenla
Beginner Level 3
Support

Having the same issue since the recent update

Felibi
Beginner Level 3
Support

It's actually so annoying, and Kaostheori, put it right, now it seems useless hiding apps, I have to go to settings, apps, before I can gain access to hiding apps; scrolling through all my apps.

SamsungNantakkumar
Moderator
Moderator
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Support

Hello viperrrrrr. I am Faiz, from Samsung.

We regret the inconvenience issue that you are facing. If you are facing any issues after the software update, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Thank you.

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Support

This link will take you to a photo of the message we are receiving. 

 

Please advise.

 

https://linksharing.samsungcloud.com/e5Ajfl15pPQg

Jazzmint90
Active Level 3
Support
oh no, I was about to update the latest software, doesn't seem like a good idea now. 😕
Geena_E
Beginner Level 2
Support

Software updates is definitely a gamble with Samsung! I'm having this issue within my settings,  AND the last software update (in February), put my Note 10+ in Permanente (light blue) airplane mode.... So I would holdout as long as possible because now my phone can only be used for apps, emails, search etc. ..So pretty much everything, except using it as a PHONE! You know, to actually text or make calls or receive texts or calls😡😤

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viperrrrrr
Active Level 1
Support
The careline has asked me to post error in Samsung Members here with snapshot. Seriously, going in loops here. Attached snapshot; I used search bar in settings to look for the app. As shown in snapshot, app appears but when I click it, it says "Menu not......". Screenshot_20220328-131837_Settings Suggestions.jpg
Nhenha
Beginner Level 4
Support

This is exactly what happened on my galaxy a52s

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viperrrrrr
Active Level 1
Support
I was asked to go Settings>General Management>Reset>Reset All Settings
Did this and the issue still remains. Now I have to redo all my customization due to the Reset and still stuck with the issue!!!!