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Original topic:

Recovery of deleted app data and cache

(Topic created on: 04-06-2022 09:38 PM)
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smithy1
Beginner Level 2
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Support

My phone storage was saying full so I looked at how to get rid of some of the storage.  One idea was to go into each app through settings and delete the data and cache but in doing this I have lost everything in one of my record keeping apps!  How can this be restored?

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2 Comments
Satio
Active Level 3
Support
Unfortunately once the cache is cleared, the information you saved for login to apps and Web pages are lost. You have to login and save the details again. You have to re-setup again so as to say.
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SamsungNantakkumar
Moderator
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Support

Hello smithy1. I am Avinash from Samsung.

We're sorry for the experience with your Samsung Galaxy issue. Please be advised that you can check under the Recycle bin if not deleted data cant be restore.

For further assistance, we would like to propose the Smart Tutor. The advantage is we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.

Thank you.

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