S22+ -1 b storage issue after upgrade

[MST12]

S22+ 

After upgrade, total storage shows -1B at times. Any way to fix it?

[SamsungNantakkumar]

Hello MST12. I am Nantakkumar, from Samsung.

We're sorry for the experience. Rest assured, we will provide you with the best solution to resolve your issue. You may perform the troubleshooting below to narrow down the root cause of the issue:

1. Soft Reset (Force Restart)
2. Safe mode
3. Software Update

Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform above recommended steps only : https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/

However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line at 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Thank you.