Original topic:

Secure folder problems

(Topic created on: 04-29-2024 10:32 PM)
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Lanzhou
Beginner Level 2
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Recently I bought a new phone Samsung galaxy m14 5g but I found myself unable to unlock the secure folder. I have never set a password before . So how can I open the folder? There's no option to forgot pin or pass code either as stated on Samsung website. Any tips? 
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go to settings -> apps -> secure folder -> clear cache and data.

then, go to storage -> secure folder settings -> sign in as usual
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