Top part of touchscreen not responsive in apps

[aoer]

Heyo all,

After the latest updates, I've found that the top part of my Samsung S10+ touchscreen not responsive in apps. This is applicable to quite a few but not all S10+ users.

It is such an inconvenience and a handicap as search bars are usually at the top of apps. Most apps also fully utilise the entire screen too.

When will they patch this to fix it?

Was really looking forward to upgrading to the S22 line but if this is a Samsung problem, I'm having second thoughts. 

[JVT_Jeff_Viral_Tech]

Hi...

Can double check whether it the screen or software problem by going to Get help Tab > Diagnostic > Touch screen

Get help section is just beside the community icon...

[aoer]

Software

[JVT_Jeff_Viral_Tech]

Did u try safe mode or factory reset your phone?

[JVT_Jeff_Viral_Tech]

This? U try?

[aoer]

Not yet. Will do when I find the time.

[JVT_Jeff_Viral_Tech]

OK update me if it helps...

[aoer]

How is that suppose to help tho?

It is not a hardware issue. Its a software issue that occurred after the update.

There is nothing wrong with the touchscreen as its tested working.

Samsung shd fix this bug or patch it back to before the update for s10+ users

[JVT_Jeff_Viral_Tech]

Try lo dude... sometimes it will be a temporary solution or really a fix...

Everyone here also try n error that's why I got the answer to the problem most of the time for the guys in here...

It's up to individual... or else just have to wait for next update...

Cheers...

[JVT_Jeff_Viral_Tech]

Think 2 years ago a software update cause the same issue too...

https://eu.community.samsung.com/t5/galaxy-s10-series/upper-part-of-my-screen-is-not-working/td-p/16...

Have u tried reboot it?