Original topic:

Touch Screen Not Responsive after Auto Update to ONE UI 6.1.1

(Topic created on: 04-27-2025 01:41 PM)
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hiitsme
Active Level 1
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Support
Hi guys, Flip 5 got auto updated to ONE UI 6.1.1 last week then my touch screen become not responsive ever since. Never replace my screen n i bought this phone directly from samsung store. Heard its a software issue, did anyone here have the same issue and fixed it after updating to ONE UI 7? Or these people that experience this issue just gave up on Samsung? Always been a fan from the first Galaxy S, and this is the first time i encounter such problem.....Google for a few days n found out samsung never made a statement about this 
4 REPLIES 4
Hayleyrain
Active Level 3
Support
Never update my phone software for this
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hiitsme
Active Level 1
Support
it seems that quite many user experience this issue on ONE UI 6.1.1. Hopefully ONE UI 7 fix this omg
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Dzulkefly
Active Level 1
Support
Hi Bro ite widespread issue.Please check Forbes article published on Dec 21,2024 by Zak Doffman,Samsung Update fails-Warning for Millions of Galaxy User. First you need to log case to Samsung first regarding the issue.
hiitsme
Active Level 1
Support
Thanks for the reply bro. Juz sent in for repair at Samsung service centre the other day to solve the issue, cost RM480 to fix it although it's Samsung issue 😅
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