Original topic:

Trouble loading debit card cvc

(Topic created on: 10-13-2022 06:44 PM)
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MsMarple
Beginner Level 3
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Support
Hi there 
Can anyone help? I keep being stopped making online payments with my Samsung 21 at the CVC stage. It won't let me submit payment. Have tried with different debit card and credit card. 

Have left puzzle with bank and payment company too. Any help much appreciated. 

Thanks
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Samsung_Ruby
Community Manager
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Support

Hi MsMarple. Sorry but this is not a known issue for us. If you haven't already please reach out to our customer support team via the 'Get help' section of the Members app so that they can help you further, and get more information from you regarding this issue. Thanks, the Samsung NZ team

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Support
Have you tried running diagnostics