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Original topic:

Galaxy Tab S8 pairing with Galaxy Watch and Gear fit 2 Pro

(Topic created on: 03-31-2022 05:56 PM)
1804 Views
K0011
Active Level 4
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Tablets
May I know why I cannot pair any of my Galaxy Wear to Tab S8? Come on Samsung, don't do this to your users who are locked into your ecosystem!
7 Comments
K0011
Active Level 4
Tablets
Not cool Samsung! When I can easily paired my Mi watch with Tab S8 and NOT Samsung watches!Screenshot_20220401-101240_Mi Fitness_229_1648779161.jpg
SamsungNantakkumar
Moderator
Moderator
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Tablets

Hello K0011. I am Avinash from Samsung.

We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?

1. Restart the watch while charging
- Charge the watch
- Press and hold the Home/Power button for more than 7 seconds to restart the Galaxy Watch.

2. Check for the Samsung Galaxy Wearable application updates
- Go to Settings
- Tap on Applications
- Select the Samsung Galaxy Wearable application
- Check if the app is in its latest version. Tap on Update if an update is available.

3. Clear cache for Samsung Health application from the Samsung Wearable app in your mobile device.

If the issue persist, you may proceed with below troubleshooting:

4: Back up the data on your watch using the Galaxy Wearable app.
- Launch Galaxy Wearable app
- Tap on Settings
- Tap on About Watch
- Tap on back up and restore
- Tap on back up

5. Reset your Galaxy Watch
- Tap on Settings
- Tap on General
- Tap Reset

We would like to propose the Smart Tutor if the issue persists. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.

Thank you.

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K0011
Active Level 4
Tablets
Pls Avinash, do some research before you post the suggested steps. Consult your L2 support or engineering and provide feedback to make this works please! There is no excuse or reason for Samsung to neglect this support, it is BT based :-(. Unless Samsung does not care about their ecosystem integrations and pushing loyal customer out of it as no more reason to buy Samsung gears! Android is open vs Apple, that's why we are in this camp. Else we just go to other vendor. Thanks for your kind but not helpful reply.
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K0011
Active Level 4
Tablets
Samsung even made a video to sell the use case but it does not work! Amazing marketing gimmick https://youtu.be/S_oyrAUvuoQ
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K0011
Active Level 4
Tablets
this samsung community is small vs the open internet. Let me use the instagram or twitter to get attentions from Samsung rather than this island chat group. the small noise here is a waste of time.
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Avqln
Beginner Level 3
Tablets

Yes. Why does it says that watches and bands can't be connectedto tablets? I have followed all of the advice above and my active watch 2 still couldnt connect (considering its recent release).

 

If theres still some software development why wasn't us informed? 

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K0011
Active Level 4
Tablets
Stupid Samsung, don't know why they wanted to exclude samsung watch from connecting with their wear app.
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