Original topic:

[RANTING] 10 days after placing my S8 order

(Topic created on: 03-31-2022 03:54 PM)
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amir_shah
Beginner Level 2
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Tablets

I have placed my order for Galaxy Tab S8 on 21.3.2022. Until today it is still marked as "Processing". Tried to use the LiveChat for few days but it is useless. Today managed to talk to 'Support' staff via chat but informed that "due to overwhelming support for Galaxy Tab S8 series, I wish to inform you that parcels will be shipped out in batches". When asked what is the estimated date, it (or rather she) says "I do apologize as are not able to promise on the exact shipping date. Once the items are ready for shipment we will notify you via email and provide you with the tracking number."

*Sighs* Anyone else here has the same experience?

3 REPLIES 3
bomohgetek
Active Level 1
Tablets
yeah I have same experience, paid 3 March, delivered 25 March. Just patience lah, last time i be like you keep asking for delivery date.. huhuhu
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izzhizzdn
Beginner Level 3
Tablets

I ordered the Tablet S8 on the exact same date as yours and I have asked the Live Chat Support again today and this is the closest answer I receivedunknown

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Tablets

Ordered one at 15th March and shows delivery date within 3 days, but status still shows Processing until now.

No further clarification or updates from samsung and seems to can never reach their customer service/live chat. Was looking forward to a new device for travel and work but have to buy another one so I guess I'll get a refund or sell the tab when it arrives. Already logged an official complaint to ministry of consumer affairs, hopefully they'll able to do something about it.