ยกเลิก
การแสดงผลลัพธ์สำหรับ 
ค้นหาแทนที่สำหรับ 
คุณหมายถึง: 

หัวข้อเดิม:

something weird about hardware utilization on Tab s6 lite

(สร้างหัวข้อเมื่อ: 10-14-2021 01:58 AM)
231 ยอดวิว
Kaguya
Active Level 3
ตัวเลือก
Tablets
I found that my tab s6 lite has something wrong about its hardware management especially its speaker. Actually samsung never encounter the problem of sound when user is on video call while they're playing some video clips on youtube. Even my old A5 2017 does it just fine. I can hear my sweetie voice and video clips sound in the same time. When it comes to my Tab s6 lite, I found the sound of video clips has some thing overlapping. It was like a glitch on the video clip sound while I was hearing my video call via messenger sound smoothly and clearly.

 In my opinion, it is like a hardware utilization and management problem. Software should not take priority for one App rather than the other App which it use the same hardware unless it's top over the other App, then software can manage and stop speaker utilization from the other Apps like Line and Messenger calling. When you're on the video call with someone on Messenger App, if there was someone else calling you by using Line, when you response that call, system will pop message telling you' microphone was utilzed by another App, then that call will be cut off.

Moreover, when user is on video call, user can feel the lagging of UI when looking for the recent App List. It was nothing to make it better even user tried to inactivate battery optimization function on One UI.

Here's what I tried
- inactivate Dolby Atmos to see if it's the connection. It was obviously not the cause
- run factory reset but no change
- tried to play video clip on Youtube via Browser, still no change

I wonder if another series on a higher Spec of Samsung tablet running on One UI 3.0 would have same issues. Please let me know.
page.ForumTopicPage.replies-count.text
ตัวเลือก
Tablets

Please send feedback Problems come to the technical team by  to the Samsung Members application, select the menu below. Get Help - Report a bug -Select the symptoms found or Others -Attach a picture of the symptoms found -Send - Then press Send system log information to send the log and be the data for the technician to check and fix.

0 คำชม
Kaguya
Active Level 3
ตัวเลือก
Tablets
Thank you for your response. I did what you suggested but couldn't take more details because it limited character to 1000 alphabets.
0 คำชม