The literally just started my tab s9 ultra which was flat after a few days of not charging it. When it turn on, it says too many unlock attempts and that I can only try to unlock it EIGHT HOURS later! There are no other options available such as forget password or whatsoever. Best part is, it went into flight mode (I'm pretty sure I did not enable flight mode) and I am also unable to unlock it or erase device via find my phone. Just imagine if the device went into the wrong hands and this happens! The device is essentially unrecoverable.
We're truly sorry for the experience you're currently facing. However, we're unable to assist you through this platform but we strongly suggest you contact our Samsung Care Line at 1800-425-2997 and our experts will be able to advise accordingly.
