Solved: ⚠️**PLEASE READ**⚠️

MrPhotoMoto · ‎10-16-2019

I HAVE PARTICIPATED IN THE LAST 2 BETAS, AND I CAN SAY THAT THE OVERWHELMING AMOUNT OF ERRORS PEOPLE ARE GETTING AND REPORTING HERE (90%) WILL GO AWAY AFTER A FACTORY RESET.

*After ANY major system upgrade, a reset is almost a common sense thing to do. I'll factory reset again after the final release as well.

*I was back up and running with all my apps reinstalled after only 20 mins from a reset. A cache wipe alone will NOT always work.

-Have a nice day 🍁

THE_GEEK_19 · ‎10-16-2019

Same as OP, I have participated in the past betas since the Android Marshmallow beta. Please, if you're having errors, do not be afraid to try factory resetting. Of course, try a cache data wipe first, but if that doesn't fix it, factory reset!!! It will 99.999999% fix your issues. Backup all your data via smart switch mobile and make sure it saves to your sd card instead of internal storage. I've done it this way since the Oreo beta and have never had any issues. If you have content in your secure folder, you will need to back that up separately by either removing the content from secure folder or backing up to your samsung account within secure folder.

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TopherLee · ‎10-17-2019

After ANY major OS update, I always make it a point to do a factory reset. Anytime you add new core files to an old OS, things can get lost in the shuffle and overwriting process, which, like the OP says, will 99.999999999% of the time, resolve any issues. Plus, it makes it feel like a brand new phone... Samsung has gotten EXTREMELY Good with the backup and restore process, so you dont lose call logs, messages, alarms, and settings. I haven't done this with the beta yet, because I've found no issues on my T-Mo galaxy S10+, and because this is my first beta, so I didn't know if I would mess up future beta releases, but all in all.... If you have issues, and want to feel like your phone is BRAND NEW, do a factory reset...

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PHR05TBYT3 · ‎10-20-2019

💯 correct.. When I first updated to the beta my phone was totally unusable.. After a factory reset I've had maybe 1 app crash a day or so.. It's just as stable on my 10e as the previous version...

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SamsungUSABetaTeam · ‎10-16-2019

Thank you for the valuable tip. We appreciate your contribution to the Beta community.

kateyes · ‎10-16-2019

I'm trying to remove beta. I factory reset and it's still in beta. please help!!!

Sigma · ‎10-16-2019

go to settings and withdraw if you haven't already.

mmitrani · ‎10-16-2019

would this also affect battery life?

MrPhotoMoto · ‎10-16-2019

Possibly, yes.

Sigma · ‎10-16-2019

I'm just concerned about the backup not restoring everything as it was. I used smart switch, should I be concerned at all?

MrPhotoMoto · ‎10-16-2019

I have only ever used Samsung backup and Restore. It restored all 38 of my apps, call logs, messages, settings, AND placed them all back on my homescreen like it was before the beta. I have never had any problems. I have not used smart switch before, so I cannot say about that.

GODLOVESYOUALWAYS · ‎10-28-2019

Smart switch will pretty much do the same thing. I've actually never used Samsung backup personally but smart switch has always restored everything except if I had music from like Google play music, Amazon Music or Play books. That is all I ever had to re-download but I didn't lose any of it and especially my purchases of albums or books were all restored, I just had to re-download them back onto my SD card. Everything else was restored like he was talking about Samsung Backup did.

kateyes · ‎10-16-2019

i withdrew from the program. hut how I do I get the software off my phone now? how do I roll back to the previous software?

Original topic:

⚠️PLEASE READ⚠️

Original topic:

⚠️**PLEASE READ**⚠️

3 Solutions

⚠️PLEASE READ⚠️