Anyone have this problem of fast battery drain? Not sure if it's due to apps drain but i kept it to the miniumm only the basic on what the watch provided. It use to last me thru the day buy now can't even go half
We're sorry to learn of your experience with your Galaxy Watch Active2. Can we trouble you to perform the following troubleshooting steps?
Restart the watch
- Press and hold the Home/Power button for more than 7 seconds to restart the Galaxy Watch.
Check for the Samsung Galaxy Wearable application updates
- Go to Settings
- Tap on Applications
- Select the Samsung Galaxy Wearable application
- Check if the app is in its latest version. Tap on Update if an update is available.
A.) Check for latest software updates on the watch
- Go to Settings
- Select General
- Select Update watch software (The Update watch software option is displayed only when you use the Galaxy Watch without connecting to a mobile device).
B.) Update watch software via phone:
- Galaxy watch app via phone
- select watch model
- General
- Watch software update
- Download and install
However, if the issue persists it is best to perform a factory data reset. Please ensure to backup the data prior to performing a factory reset.
Back up the data on your watch using the Galaxy Wearable app.
- Launch Galaxy Wearable app
- Tap on Settings
- Tap on About Watch
- Tap on Backup and restore
- Tap on Backup
Perform Factory Data Reset
- On the App screen, tap on Settings
-Tap on General
- Tap on Reset
However, if the same issue persists, we sincerely feel that the best possible way to bring your device to our Service Centre for further inspection. You may book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly?
Follow your suggestions but don't seems to work till the final one, factory reset...currently monitoring. See some improvement, hope its back to norm. Thanks guys.
