Cant On after update(A10S)

[Mhud]

hai ,

i just update My A10S,and suddenly now cant On,can any help or experience before?thanks

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

Troubleshooting for Samsung A10s Won’t Turn On

1. Turn Off Your Samsung A10s mobile.
2. Press the Power key for 10-15 seconds.
3. The “Samsung” logo will appear on your mobile screen.
4. Press and hold the volume down key until the device finishes restarting
5. You will see Safe mobile on the bottom corner of the mobile screen
6. Now your mobile is in safe mode.
7. 90% of slow charging is caused by an app. So you have to find that app in safe mode and uninstall that app from your mobile.
8. You can hard reset your Samsung 10s, but before doing so, you must have to back-up your file and settings.

Here's also a link on how to hard reset your device:
https://hrdreset.com/samsung-a10s-hard-reset-factory-reset-and-recovery/

Hope this helps! Don't hesitate to give us a ring if you still need technical assistance. 😀

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.