INQUIRY

[Aiaaah]

Hi guys, I accidentally uninstalled samsung members before, and I just got it back installed now. The thing is I see posts about samsung members getting discounts, but when I opened mine, there were no benefits found. Do you guys know how this works? Is there a specific level to reach? 

[Aiaaah]

Thank you, I'll try this also hehe

[SamsungRightCare]

Thank you, Aiaaah, for reaching out to us to find out where you find the benefits within the Samsung Members app.

We are all here to help, to guide, provide you with quick fixes and offer solutions to your worries.

Samsung Members gives you exclusive content and always-on support to help you make the most of your device.

Ensure that you have a strong Internet connection and may check again your Samsung Members app for the latest updates by tap on the menu icon, and click on the Updates option.

After rebooting of your device. Open Samsung Members app, Select Discover on the lower left, click Benefits on the middle screen.

However, the benefits may vary depending on the device, and models. 

Meanwhile, you may also click the below link for Samsung latest promo & offer as follows.

https://www.samsung.com/ph/offer/ 

For further assistance, you may contact us on online Samsung support channels by clicking the below links.

https://www.samsung.com/ph/support/contact/#onlinesupport  

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Or Contact our Samsung Hotline below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Hope you find this content helpful and your problem gets solved.

[Aiaaah]

Hi already tried reinstalling it, clearing cache, clearing data, rebooting it, but still I don't see anything on benefits. :( why is this?

[SamsungRightCare]

Hello Aiaaah,

In addition to my response, the access to Benefits is exclusive and may vary from one Samsung Galaxy device, model to another.

So, don't forget to register your device to get helpful tips and always-on support.

https://www.samsung.com/global/galaxy/apps/samsung-members/ 

Hope you find this content is helpful and we satisfy your query satisfactorily.

[Aiaaah]

Thank you for the help. But I still see no benefits though hehe. Maybe my device isn't eligible with such. Its okay. I'm satisfied with the responses I got.