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Original topic:

0.5 Or Ultra Wide (Flash)enable

(Topic created on: 07-26-2023 03:18 AM)
9356 Views
AybanThysurt
Beginner Level 4
Options
Galaxy A
Hello Samsung Dev.

I hope you notice this. Please enable the flash in Ultra wide mode because it pretty cool to have, and I hoping to the next update we have this enabled. If this requests won't notice i will switch to another brand of devices.

Thank you and we'll waiting.🥹
12 Comments
jjxxari
Active Level 7
Galaxy A
heto sagot saken ohhh tsaka understandable naman

We understand that you want to have a flash on the ultrawide shots. We would just want to set your expectations that flash is disabled by default due to the beam spray of flashlight is limited as this may result to exposure issue on the picture outcome. This may also cause imbalance of the lighting especially on the edges of ultrawide shots.
dadalicious
Active Level 4
Galaxy A
I agree. Kahit flagship device disabled ang flash. Yung nagpost naman feeling entitled. Edi lumipat sya ng ibang brand but Samsung will not put flash sa wide angle and compromise picture quality just for him. 🤣
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jjxxari
Active Level 7
Galaxy A
pero maiintindihan din naman nya yun after all
0 Likes
Members_nLqZX3K
Beginner Level 3
Galaxy A

We should be the one to choose. We can still enable or disable according to our preference. Pauso lang itong si samsung hoping na baka sumunod yung ibang brands. 

jjxxari
Active Level 7
Galaxy A
I guess sa flagships lang meron or sa mga camera na may coating to avoid those flare and reflections
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello there! AybanThysurt,

Thanks for your comments and suggestions here about the need to enable the flash in Ultra Wide mode.

Before you try out the below recommendations as to your solution, be sure to check if your device's software and related apps are updated with the latest version. Please check how to update your mobile device's software in the following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

 

Then, you may submit a report through the Samsung Members app as follows:

 

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Camera".

Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.

 

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
pham_hni
Expert Level 1
Galaxy A
There's a way
0 Likes
pham_hni
Expert Level 1
Galaxy A
Just to these:
Open camera, then put it to .5x, then go back to the homescreen (don't remove the app), then activate the flashligh on quick controls, and just go back to camera. Then you're done!
0 Likes
katchaaaa
Beginner Level 2
Galaxy A
This *** no longer works , i think it's because of the new update
0 Likes