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Original topic:

a11

(Topic created on: 06-11-2023 01:39 AM)
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jeffeb18
Active Level 2
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Galaxy A
gus2 ko po mag software update, pero 75% nlang internal memory ko, hindi po kaya maghahang cp ko after ng update? 
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TeamGalaxyRene
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Galaxy A

Hello jeffeb18,

Thanks for letting us know about your difficulties and concern about your Samsung Galaxy phone internal memory status should you decide to proceed downloading and updating the software to the latest version.

You got it right and I highly suggest free up more storage space by deleting unwanted apps, photos, videos, cache, junk files, etc. and or transfer your saved video, photos to the Secure Digital (SD) card.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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