A21s auto brightness hindi na nagwowork after updating os to android 12

[zachary23]

May issue ba sa inyo a21s ayaw na gumana ng auto brightness nung android 11 pako ok nmn siya pero nung nag update ako sa android 12 nagkaproblema na auto brightness niya

[ProCo]

I understand the problem. It happens to me after my device update. It will take a week for me to navigate the auto-brightness. You may manually adjust the brihhtness. For now take some perseverance on doing manual adjust.

[ProCo]

When you open your device, drop down your settings bar, your screen will automatically activate the adaptive brightness mode. You should try.

[SamsungRightCare · Accepted solution]

Hello zachary23,

You may try toggle off the Adaptive Brightness by sliding it to disable button.

Should you need further assistance, you may contact our Samsung online support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Contact Info:

#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)

[jamesrred]

Hello, let's try diagnosing your device. Check if your light sensor is working. Under the Sensors option here in Samsung Members, check if your Light sensor is working.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-...


If your light sensor isn't working here, this could be a hardware issue already. Have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/

[zachary23]

I try to check the sensor here in samsung member heres the result no ambiant light sensor detected?huhu

[zachary23]

Hoping na maayos na problema sa cp ko hassle kasi pag ganto

[mARGOn007]

How did you update your OS?

[zachary23]

Via software update in the system