A22 5G Screen tearing on YouTube

[Lunio]

Screen tearing happens every time I scroll down to see comments and after rewinding/fast forwarding. How to fix? 

[butete]

is your you tube app upto date? have you clear data & cache of the app?

[TeamGalaxyRene]

Thank you, Lunio, for sharing your viewing experience here, while watching YouTube videos using your Samsung Galaxy A22 5G.

Your Samsung Galaxy A22 5G has a 6.6-inch 90Hz, TFT display with 1080 x 2400 pixels resolution and 20:9 aspect ratio, and it’s come with side Infinity-V notch display design.

While screen tearing is the name given to unsightly visual artifacts  that occur mostly in video games, but could happen anywhere there is a mismatch between the actual frame rate and a display’s refresh rate.

Really understand what you are experiencing right now. Don't know what to do next, after trying several possible solutions, but to no avail.

But don't worry; we're here to help, provide quick fixes, and solve problems with your Samsung Galaxy A22 5G screen tearing while on YouTube.

Follow these easy steps to troubleshoot and figure out what's causing your device's performance issues.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.

B) Restarting your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

C) Update the YouTube app.

Open Google Play Store > Search for YouTube app > Tap Update, if available.

D) Clear cache & data of YouTube app.

Settings > Apps > Search for YouTube app > Tap App info > Touch Storage > Tap Clear cache > Tap Clear Data.

E) Report error through Samsung Members apps.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Slow device".

Step 4. Describe problem in detail and SEND.

F) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

G) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Hope this content is helpful and your device's performance problems gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

[Lunio · Accepted solution]

Thanks for the response! After some updates, there's still screen tearing. I found out that this only happens on YouTube. I tried scrolling past comments in fb while watching live videos and theres no screen tearing. I did find a solution to my problem. Somehow changing the phone's motion smoothness from High (90 hz) to Standard (60 hz) fixed the screen tearing on Youtube. Kinda ironic honestly.