Original topic:

A30s kept disconnecting from service provider

(Topic created on: 05-25-2020 08:53 PM)
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AdriannaSim
Active Level 1
Options
Galaxy A
Try not to buy this new A30s, I don't really know what's the problem, my service provider kept disconnecting every few seconds when I'm using LTE and it's really frustrating. I can only use 3g/2g now and it's very slow. Tried everything like factory reset, resetting network settings, changing a new sim card, even went to the Samsung Service Center and they said there's no problem but there clearly is. Talked to Samsung Members 24/7 Help Service (helpful guys, thanks!), still can't figure it out. Also contacted my service provider and they asked me to contact Samsung. If anyone is experiencing the same thing let me know!
4 Comments
Mchhh
Active Level 7
Galaxy A
im also using A30s but i have no issue using data with LTE/4G+.always on.
AdriannaSim
Active Level 1
Galaxy A
idk whats going on but i saw that everytime when it shows a no signal sign my airplane mode seems to be trying to turn on then after a few seconds when the signal is back it turned itself off again
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KdAy
Active Level 1
Galaxy A
same no issue here
Galaxy A
no issue here as well
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