Original topic:

A30s kept disconnecting from service provider

(Topic created on: 05-24-2020 09:24 AM)
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AdriannaSim
Active Level 1
Options
Galaxy A
Try not to buy this new A30s, I don't really know what's the problem, my service provider kept disconnecting every few seconds when I'm using LTE and it's really frustrating. I can only use 3g/2g now and it's very slow. Tried everything like factory reset, resetting network settings, changing a new sim card, even went to the Samsung Service Center and they said there's no problem but there clearly is. Talked to Samsung Members 24/7 Help Service (helpful guys, thanks!), still can't figure it out. Also contacted my service provider and they asked me to contact Samsung. If anyone is experiencing the same thing let me know!
8 REPLIES 8
Mchhh
Active Level 8
Galaxy A
im also using A30s but i have no issue using data with LTE/4G+.always on.
AdriannaSim
Active Level 1
Galaxy A
idk whats going on but i saw that everytime when it shows a no signal sign my airplane mode seems to be trying to turn on then after a few seconds when the signal is back it turned itself off again
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AnjeRBJ73_2
Active Level 10
Galaxy A
I used airplane mode when my battery about to die incase my smartphone looking something not in good condition
So far my new model never in 🔥 you know what I meant 😏
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KdAy
Active Level 1
Galaxy A
same no issue here
Galaxy A
no issue here as well
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AnjeRBJ73_2
Active Level 10
Galaxy A
Never use this model so cannot solve your problems
But if just because services provider better you walk-in immediately for good results
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AnjeRBJ73_2
Active Level 10
Galaxy A
Seragamkan gadget anda ! jika simkad 5G carilah model yang selayaknya
Jika simkad masih 3G@4G memang akan jadi satu halangan untuk kelancaran antara keduanya samada antara yang tak seragam tadi
Faham kan maksud saya?
Kena Seragamkan
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AnjeRBJ73_2
Active Level 10
Galaxy A
Jika jawapan saya meyakinkan anda boleh klik titik 3 dot2 atas screen update anda untuk pemberitahuan selanjutnya
Sebab saya akan bookmark setiap bantuan kepada semua sekadar yang saya mampu
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