Original topic:

A315G fingerprint sensors setting cannot collaborate

(Topic created on: 05-06-2022 10:44 AM)
246 Views
ungkuarif00
Active Level 1
Options
Galaxy A

Hi..i need a information about collaborate fingerprint sensors setting.. only fingerprint error message popup ( Collaborate fingerprint sensors setting if problem still  cannot resolve call customer service by Samsung..when call cs Samsung always told me to do reset factory setting.. i also cannot create Samsung Pass app because cannot setting for fingerprint..only facelock can use.. Android version  11 , ui 3.1 , (Galaxy A31: A315GDXU1CUD4

2 Comments
GalaxyNoteFit
Active Level 10
Galaxy A
Screen protector block the finger to scanning fingerprint.
0 Likes
ungkuarif00
Active Level 1
Galaxy A
I not use screen protector