My Samsung A51 randomly disconnects from my wifi and sometimes cannot catch my wifi's signal. Im only 7 feet away from my wifi router but it randomly disconnects. It happens all the time. Has anyone experienced this?
Amazing day to you Hamxter! Jan here, Samsung moderator. Thank you for sharing your concern here in the Samsung members community. In regards to this, you can try to reset your network setting by going to Settings> General management> Tap Reset> Tap Reset network settings. Once done, kindly try performing a soft reset to refresh the device. Press and hold the Power button and Volume down for 7 seconds. When the Samsung logo displays, press and hold the Volume down key until the lock screen displays. Safe mode will be shown in the lower-left corner of the screen. Exit the safe mode by restarting your device. If issue persist don't hesitate to call us via these numbers #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back here with an update once the issue has been resolved. Stay safe and have a great day!
