Software updates are like oil changes and tune-ups for your phone or tablets as they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available, so you can make sure your device stays in tip-top shape.
And during the update process, your device cannot be used and files will be inaccessible. Its auto-restart as part of process to apply the new updates and/or periodic patches on your device.
For more assistance, you may contact us on our online Samsung support channels below.
can't access the recovery menu, I've done power and up buttons but didn't work already tried searching in youtube and doing the same thing but the results never changed.
Please find below step-by-step instructions on how to Clear Cache Partition after the recent updates.
Step 1. Turn off your phone. Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C). Step 3. Then press and hold Power and Volume up buttons. Step 4. Release the power button. When the recovery screen shows up, release the volume up button. Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select). Step 6. Navigate to and select Yes. Step 7. Press the power button to select Reboot system now.
For more assistance, you may contact us on our online Samsung support channels below.
