Addin_Mohd
Beginner Level 2
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04-01-2025 11:30 PM in
Galaxy AAny A54 user having this issue? Phone fully charged before sleep & woke up with 0%. Phone cannot reboot and only reboot after a few tries. Then, this popup appear with every reboot (test) and also suddenly after using the phone for few hours. Im on the latest software update, so I can only press "Not now". Anyone with this issue please advise.
4 Comments
johnteoh
Active Level 8
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04-02-2025 09:02 AM in
Galaxy A
Nope. I not facing this issue
oNeuNo
Expert Level 1
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04-02-2025 09:03 AM in
Galaxy A
It sounds like a battery or software issue. Try booting into Safe Mode to check if a third-party app is causing it. If the issue persists, a factory reset might help. Otherwise, visit a Samsung service center for further diagnosis.
Addin_Mohd
Beginner Level 2
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04-02-2025 11:44 AM in
Galaxy A
Probably software issue. Fully charged after successful reboot and the battery is working as usual. Only the error popup keeps appearing every few hours. Will try the safe mode first, then factory reset.
kevinhelee
Active Level 6
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04-03-2025 09:41 AM in
Galaxy A
Nope I installed the March update with no issues. Any possibility that the phone tried to install the update but battery was low and couldn't complete the update?
