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Original topic:

A71: Screen Discoloration (Yellowish/greenish)

(Topic created on: 08-12-2021 08:41 PM)
645 Views
glorane
Beginner Level 2
Options
Galaxy A
My screen suddenly changed color. Turned yellowish/greenish. It was very visible when the brightness is low.

I purchased this phone last June 2020. 

Does anyone experiences this? Do you know any solution to fix this?
2 Comments
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, you may 'Soft Reset' your device. Step 1: With the help of power button on your Android device, switch off your device. Step 3: Press the power button again to switch on your phone. You have successfully soft reset your Android phone. You may also, remove the battery, wait for a few seconds and then place back the battery before switching on the phone. Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!

manzocy
Active Level 7
Galaxy A
Please check your Eye Comfort Shield SettingScreenshot_20210813-230517_Samsung Members_50058.jpg