ANDROID 13 UPDATE!

[Emssy]

Anyone who's having an issue with mobile data after android 13 update? Pero sakin sim 2 lang ang di gumana. May signal sya. Nag 5G pa nga. Kaso walang connection. Sana may makatulong.

[Kisuke_Urahara]

Try this, go to
>Settings >About Phone >Reset >Reset Network Settings >(Choose) Sim 2 >Reset Settings

Try this, it won't lose data.

[Emssy]

Thank you po❣️

[MarkEspinili]

I can't used my simcard after android 13 update

[TeamGalaxyRene]

Sorry to hear that, Emssy, about your Samsung Galaxy phone having issues with Networking/Fi-Fi after the recent updates and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Networking/Wi-Fi".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your device's problem gets solved.