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Original topic:

Background music/Sound issues

(Topic created on: 11-23-2021 04:25 PM)
834 Views
JangJungKi
Active Level 1
Options
Galaxy A
Hi everyone, is there any Galaxy A series user here esp. A50 having problem/issues on sounds/music?

Scenario: while viewing stories with music on Facebook and then, exiting the app but the music on the story you viewed still runs in the background and even if you close the app still the music runs background. You can't stop it til it stops on its own or restart/power off your device.
And also to some extent or maybe, ads on uTorrent just play sounds in the background. But when i open the app there's no ads running.
Btw im running the Android 11 with October Sec. Patch level.
If anyone knows how to resolve the issues or experiencing the same, pls do provide your thoughts Thanks!
4 Comments
SagaOtaku
Active Level 8
Galaxy A
you must disable all the permissions except the storage. long press the app that has an issue and click permissions. after this try to restart and everything is clear.

Screenshot_20211124-104917_Permission controller.jpg

Screenshot_20211124-070914_Settings.jpg

Screenshot_20211124-105035_One UI Home.jpg

JangJungKi
Active Level 1
Galaxy A
Did it happen to u?
Anyway thank u, I'll try that.👍
SamsungRightCare
Community Manager
Options
Galaxy A

Hello there! You may try to always clear cache upon exiting an application. 😊

JangJungKi
Active Level 1
Galaxy A
Thanks, but its kinda hassle to do, like every app i closed should be clear cached?
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