Original topic:

Bought a brand new A15 5G from a metro by t mobile last month, and now it doesn't work right

(Topic created on: 03-08-2024 01:30 AM)
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unnamed111111111
Beginner Level 2
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Galaxy A

I bought a brand new A15 5G from a phone store not even 5 weeks ago, and today the screen randomly started flickering green and became unresponsive, then within 2 hours of that happening it went completely black, still vibrating and making sounds

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Galaxy A
Where are you from?
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nine5114
Active Level 5
Galaxy A

should still be under warranty so send it back 

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GAR1
Beginner Level 2
Galaxy A

Hi.  I did the same thing only a week and a half ago.   I bought a new Samsung galaxy A15 from metro .   It has overheated and gets hot in my back pocket.  Also it turns on music that starts playing without me doing anything.  I went to metro today about it.  They said they would get me another phone but it is going to be the same kind (which I want) but it will be a refurbished one.  I bought a new one I don't want a refurbished one.   They won't give me a new one.

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